Our Commitment

Quality and Service Policy

Leterago del Ecuador, a company dedicated to the distribution and commercialization of pharmaceutical and related products, reaffirms its commitment to quality by providing safe and healthy working conditions to prevent work-related harm and health deterioration.

We meet our clients’ requirements through a process-based management model, aligned with Good Distribution Practices and standards aimed at minimizing risks within the organization. We are committed to continuous improvement, ensuring customer and employee satisfaction.

Environmental Policy

Leterago del Ecuador S.A. is firmly committed to minimizing environmental impact and fostering awareness within the company about the importance of preserving the environment in all our operations.

To achieve this, we are committed to:

  • Improving our environmental performance by preserving natural resources.
  • Implementing a corporate environmental management plan focused on mitigating adverse environmental impacts.
  • Properly recycling our waste in compliance with current national regulations.
  • Ensuring the safe storage, transportation, and disposal of waste, following all legal requirements.
  • Promoting the efficient use of water and energy, as well as training our employees on environmental issues.

Social and Workplace Inclusion

We Believe in the Value of Diversity

At Leterago del Ecuador S.A., we foster a work environment based on respect, dignity, and trust for all individuals, promoting equal opportunities. We are committed to building an organizational culture that values and respects diversity and inclusion.

We actively promote the inclusion of individuals with disabilities in the workforce, striving for a world where they can live fulfilling lives with access to healthcare, education, social protection, and employment without barriers.

Our commitment is reflected in the implementation of diversity and training programs, designed to raise awareness among employees about the importance of inclusion and foster a respectful and equitable workplace.

We were pioneers in labor inclusion with our senior employment program, creating 20 job openings for individuals over 55 years old and receiving over 22,000 applications.

More than 46% of our workforce is female.

We promote equal access to career development opportunities, implementing hiring practices that prevent discrimination and support employee growth.

Ethical Commitment

At Leterago del Ecuador, we ensure that our culture of principles and values is understood and shared by our employees, clients, shareholders, suppliers, and all those with whom we have an ongoing relationship.

We reserve the right to discontinue business relationships with individuals or organizations that fail to respect the principles and values outlined in our Code of Ethics.

We act in accordance with ethical principles, aligning our personal conduct with corporate expectations, while upholding the highest standards of loyalty, cooperation, commitment, and compliance with applicable laws and regulations.

Information Security Policy

Leterago del Ecuador S.A. is committed to protecting the security and privacy of our customers, suppliers, employees, and partners.

Our Information Security Policy is designed to ensure confidentiality, integrity, and availability of data, aligned with international best practices, such as ISO 27001.

Core Principles

  • Confidentiality: We implement strict control measures to prevent unauthorized disclosure of information.
  • Integrity: We ensure that data is accurate and complete, taking measures to prevent unauthorized modifications.
  • Availability: We commit to keeping systems and data accessible to authorized personnel at all times.
  • Training and Awareness: At Leterago del Ecuador S.A., information security is a shared responsibility.